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Privacy Policy
Last updated: January 25, 2026
Our Philosophy: DialectForge is built on the principle of minimal data collection. We collect only what's necessary to provide our service and nothing more.
1. Information We Collect
Account Information:
- Email address (for account creation and communication)
- Hashed password (we never store plain-text passwords)
- Device identifiers (for managing your registered devices)
Technical Information:
- Device name and type (e.g., "John's MacBook Air")
- Assigned VPN IP address
- Connection timestamps (when you connect/disconnect)
2. Information We Do NOT Collect
We do NOT collect, log, or store:
- Your browsing history or activity
- DNS queries
- Traffic content or destination websites
- Your original IP address after connection
- Bandwidth usage per session
- Connection logs beyond basic timestamps
3. How We Use Your Information
- Service Provision: To create and manage your account, authenticate your devices, and provide VPN connectivity
- Communication: To send password reset emails and important service updates
- Security: To prevent abuse and enforce connection limits
4. Data Storage & Security
Your data is stored on servers located in:
- Helsinki, Finland (Primary)
- Virginia, USA
- Singapore
All data is encrypted in transit using TLS and at rest using AES-256. Our servers use the DialectForge protocol itself for inter-server communication, making even our infrastructure traffic invisible.
5. Data Retention
- Account data is retained while your account is active
- Connection timestamps are retained for 30 days
- Upon account deletion, all data is permanently removed within 7 days
6. Third-Party Services
We use the following third-party services:
- RevenueCat: For subscription management (they receive your anonymous user ID)
- Stripe: For payment processing (they handle payment info directly; we never see your card details)
- Brevo: For transactional emails (password resets)
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and all associated data
- Export your data
- Revoke device access at any time
8. Children's Privacy
DialectForge is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this policy from time to time. We will notify you of any significant changes via email or through the app.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
info@dialectforge.com